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Frequently Asked Question
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Novis Direct
Account
Orders
Usage Guides
What shipping methods are available?
Do you ship internationally?
How do I place an order?
Is it possible to pay for an order with Visa and MasterCard payment cards?
How long will it take to get my package?
What payment methods are accepted?
Can I return the product after purchase?
How can I create an account?
What are the requirements for registering an Novis Direct account?
Which name should I use to register my Novis Direct account?
Can I place an order without creating an account?
Can I change my personal details later?
What makes a good password?
What is an order ID and where can I find it?
Is it possible to cancel my order?
I have sent the coins to the wrong wallet address, what should I do?
Which payment methods are supported by Novis Direct?
Is Novis Direct GDPR compliant?
Is it possible to cancel my order?
I have sent the coins to the wrong wallet address, what should I do?
Which payment methods are supported by Novis Direct?
Is Novis Direct GDPR compliant?
I have entered the wrong wallet address, what should I do?
How can I create an account?